SPECTRUM AWAKENING SHIPPING & RETURNS
We offer a 30-day money-back guarantee. If you aren't satisfied for any reason, feel free to return any product for a full refund (shipping costs excluded).
Any product over 30 days from the original delivered date is not eligible for refund.
To complete your return, please send a letter with your name and date of purchase. You can also print out the email receipt of your order and send with your product.
Send the letter with your product to:
Spectrum Awakening, 857 N Main St Ext, Wallingford, CT, 06492, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.
Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check with your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at CustomerService@spectrumawakening.com.